Partnerships to Support Students at Southeast Polk

At Southeast Polk Community School District we are committed to providing student services to help children grow socially, emotionally, and academically. If your child is in need, please contact your school counselor.  If your child is in crisis or at risk for suicide, please call 911 or take them to an emergency department for an immediate medical evaluation.

Southeast Polk schools partners with Employee and Family Resources to provide support for students. Established in 1964, Employee & Family Resources (EFR) is a non-profit human services organization in Des Moines, Iowa. EFR offers a unique spectrum of services in the realm of behavioral and emotional health, including in-person counseling, substance abuse assessment services, drug prevention work in central Iowa schools, and a full-service Employee Assistance Program (EAP) for businesses. EFR works to help people manage life’s challenges so they can reach their full potential.

EFR is located at 505 5th Avenue, Suite 600, in Des Moines, and can be reached at 515.244.6090.

24 Jan SAP Poster.pdf



What is the Student Assistance Program (SAP)? What does it provide?

SAP Screenshot 2022 01 17 164629The Student Assistance Program (SAP) is designed to help students, families, and schools manage the impact a wide variety of personal and family problems can have on student behavior and achievement. Free and confidential services, accessible 24/7 by calling 515.244.6090, include:

  • Telephonic consultation for assistance on challenges you or your family may be facing
  • In-person counseling with masters-level clinicians
  • Referrals to community resources, if needed

All services can be interpreted to non-English-speaking clients at no additional cost.

Watch this video to learn more:





When should I call the SAP?

The SAP helps students and their household family members with issues that interfere with your daily activities, happiness, family stability, or overall well-being. Some concerns an SAP counselor can help with include:

  • Alcohol and other substance abuse issues
  • Conflict, bullying, or violence
  • Dating and relationship issues
  • Depression and anxiety
  • Eating disorders
  • Family concerns
  • School performance
  • Stress
  • Trouble with peers
  • Anything else that keeps you from reaching your full potential

Who is eligible?

All Southeast Polk students have free, confidential access to the SAP.
All household family members of students are also eligible for services.

Click here for more information:  Student Assistance Program

Employee & Family Resources (EFR) Counseling Locations

Downtown Offices

505 Fifth Avenue, Suite 600 (6th floor)
Des Moines, IA 50309

West Des Moines Offices

1001 Office Park Rd, Suite 205 (2nd floor)
West Des Moines, IA 50265

SAP Links: 

Mental Health / Suicide Prevention & Postvention

On March 29th, 2018, Senate File 2113 was signed by the governor requiring that all Iowa school districts provide staff training and protocols on suicide prevention/postvention. The goal of these trainings and protocols is to identify students with adverse childhood experiences and to develop strategies that “mitigate toxic stress response” based on nationally recognized practices. You can view the document here.

School-Based Mental Health Agencies

Southeast Polk has also established agreements with a variety of mental health providers who offer school-based therapy options in our buildings to a limited number of students. To check on availability and find out about the referral process, please contact the school counselor in your student’s building. The providers we work with include:

Requests for Onsite Telehealth Therapy

At this time, Southeast Polk is only offering face-to-face sessions with the approved providers listed above for the 2021-2022 school year. While telehealth was a convenient option for families during the height of the pandemic last year, we do not currently have the capacity to provide space for telehealth services as outlined by the guidelines established by the Department of Education. For families who wish to schedule telehealth therapy appointments for your students, we encourage you to schedule these appointments outside of school hours as possible.  

Crisis Information

Crisis Lines:

  • 988 Suicide & Crisis Lifeline
  • Your life Iowa – Call (855) 581-8111

Non Crisis:

  • NAMI Iowa – Call 515-254-0417 – Weekdays 8:30 AM to 4:30 PM
  • Iowa Office of Consumer Affairs: confidential mental health and resource referrals and system navigation by peer and family support specialists and to report gaps in services.

Polk County Children’s Mental Health

Polk County Crisis Resources

  • If safety is not an immediate concern
    Call the Resource and Referral line 24/7 at 515-288-0818 (staffed by Community Support Advocates).
    CSA staff will complete a phone assessment and dispatch in-home crisis response or coordinate referral to residential crisis stabilization services within 120 minutes.

Outside of Polk County

  • Call 911 in the case of imminent danger to self or others
  • Call Your Life Iowa – the statewide crisis line – at 855-581-8111.  The team at Your Life Iowa provides information and referral, counseling, crisis service coordination and linkages to crisis screening and mental health services 24 hours a day.

Other Mental Health Resources

Student and Family Assistance

Unsure Where to Get Help?

Contact United Way Des Moines: Dial 2-1-1 or go to their United Way 211 Website
Know someone who needs support but don’t know where to get help? Just like calling 9-1-1 in an emergency, 2-1-1 is a three-digit helpline that connects anyone with local supports and resources. All professionals are trained to quickly assess a caller’s needs and to identify the best possible solution. 2-1-1 is free, confidential, and available anytime 24/7.

Check out our Rams Unite page here: Rams Unite