Partnerships to Support Students at Southeast Polk

At Southeast Polk Community School District we are committed to providing student services to help children grow socially, emotionally, and academically. If your child is in need, please contact your school counselor.  If your child is in crisis or at risk for suicide, please call 911 or take them to an emergency department for an immediate medical evaluation.

Southeast Polk schools partners with Employee and Family Resources to provide3 supports for students. Established in 1964, Employee & Family Resources (EFR) is a non-profit human services organization in Des Moines, Iowa. EFR offers a unique spectrum of services in the realm of behavioral and emotional health, including in-person counseling, substance abuse assessment services, drug prevention work in central Iowa schools, and a full-service Employee Assistance Program (EAP) for businesses. EFR works to help people manage life’s challenges so they can reach their full potential.

EFR is located at 505 5th Avenue, Suite 600, in Des Moines, and can be reached at 515.244.6090.

What is the Student Assistance Program (SAP)? What does it provide?

The Student Assistance Program (SAP) is designed to help students, families, and schools manage the impact a wide variety of personal and family problems can have on student behavior and achievement. Free and confidential services, accessible 24/7 by calling 515.244.6090, include:

  • Telephonic consultation for assistance on challenges you or your family may be facing
  • In-person counseling with masters-level clinicians
  • Referrals to community resources, if needed

All services can be interpreted to non-English-speaking clients at no additional cost.

When should I call the SAP?

The SAP helps students and their household family members with issues that interfere with your daily activities, happiness, family stability, or overall well-being. Some concerns an SAP counselor can help with include:

  • Alcohol and other substance abuse issues
  • Conflict, bullying, or violence
  • Dating and relationship issues
  • Depression and anxiety
  • Eating disorders
  • Family concerns
  • School performance
  • Stress
  • Trouble with peers
  • Anything else that keeps you from reaching your full potential

Who is eligible?

All Southeast Polk students have free, confidential access to the SAP. All household family members of students are also eligible for services.

Click here for more information:  Student Assistance Program

EFR Counseling Locations

Downtown Offices

505 Fifth Avenue, Suite 600 (6th floor)
Des Moines, IA 50309

West Des Moines Offices

1001 Office Park Rd, Suite 205 (2nd floor)
West Des Moines, IA 50265

SAP Links: 

Mental Health / Suicide Prevention & Postvention

On March 29th 2018, Senate File 2113 was signed by the governor requiring that all Iowa school districts provide staff training and protocols on suicide prevention / postvention. The goal of these trainings and protocols are to identify students with adverse childhood experiences and to develop strategies that “mitigate toxic stress response” based on nationally recognized practices. You can view the document here.

School-Based Mental Health Agencies

Woodward Community-Based Services: Woodward Community-Based Services offers school-based behavioral and mental health services available to students during the school day. Services are provided at the school setting. Take Medicaid, Wellmark, and Title 19. Sliding scale / private pay also available.
Phone: 515-537-2975

Next Step Counseling Services: Next Step Counseling Services offers school-based behavioral and mental health services available to students during the school day. Take most private insurance plans, Title 19, Child Mental Health Waiver, and BHIS Services. Sliding scale / private pay also available.
Phone: 515-681-9706

Polk County Crisis & Advocacy Services: Polk County Crisis & Advocacy Services work to provide services for students and families that have been victims of violent crimes (sexual assault, homicide, and crisis response – suicide). This includes providing crisis counseling, immediate needs assessments, connection with resources, critical incident debriefing, and acting as a liaison between the family and other agencies. All conversations with victims are kept confidential and will not be shared with anyone regardless of age.

Unsure Where to Get Help?

United Way Des Moines: Dial 2-1-1 or Website
Know someone who needs support but don’t know where to get help? Just like calling 9-1-1 in an emergency, 2-1-1 is a three-digit help line that connects anyone with local supports and resources. All professionals are trained to quickly assess a caller’s needs and to identify the best possible solution. 2-1-1 is free, confidential, and available anytime 24/7.

Additional Resources

  • Al-Anon Information Service Center: 515-277-5059 or Website
  • Amanda the Panda Family Grief Center: 515-223-4847 or Website
  • Behavioral Health Resources / Eyerly-Ball Community Mental Health Services: 515- 243-5181 or Website (For ages 17 and older). Psychiatrist on staff. Sliding fee scale available. Most insurance plans accepted including HAWK-I and Medicaid.
  • Broadlawns Medical Center – Mental Health Services: 515-282-5750 or Website – Counseling for teens. Most insurance plans accepted including HAWK-I and Medicaid. Must request if in need of financial assistance.
  • Catholic Charities DSM: 515-244-3761 or Website Family therapy with licensed social workers. Sliding fee scale only, no insurance accepted at this time.
  • Central Iowa Psychological Services: 515-222-1999 or Website
  • Child Guidance Center / Orchard Place: 515-244-2267 or Website – Counseling for teens. Take most insurance plans, financial assistance available, one to four weeks for initial appointment. Call organization to inquire about availability of appointments.
  • Child Psychiatry Associates: 515-288-5570 or Website
  • Children & Families of Iowa: 515-288-1981 or Website
  • Compass Clinical Associates: 515-270-1344 or Website
  • Counseling for Growth and Change: 515-243-1020 or Website
  • Des Moines Area Religious Council: 515-277-6969 or Website
  • Des Moines Pastoral Counseling Center: 515-274-4006 or Website Most insurance plans accepted, they take Title 19 and HAWKI. Have a sliding fee scale available.
  • Family Legacy Counseling: 515-727-1338 or Website
  • Family Therapy Solutions: 2515-278-2978
  • First Call for Help: 515-246-6555
  • Four Oaks of Iowa: 515-261-3719 or Website
  • Four Oaks Outpatient Behavioral Health Services provides outpatient individual, family and group psychotherapy to children and their families who are eligible for behavioral health services under Title 19. In addition to clinical psychotherapy provided at site locations, families may be approved to receive in-home psychotherapy and out of home respite services.
  • – Website with information on teen depression and suicide.
  • Individual & Family Counseling Program (Bilingual, EFR): 515-299-4652 Referral number for bilingual students and families. The service will refer to outside agencies for counseling. They can also assist individuals with other resources needed by bilingual families.
  • Iowa Department of Human Services: 515-281-3147 or Website
  • Iowa Help Line: Chat: Call / Text 1-855-800-1239 or Website
  • Iowa Lutheran Hospital – Behavioral Health Access Center: 515-263-5249 or 1-800-522-4944 or Website
  • LifeWorks: 515-255-8399 or Website
  • Lutheran Family Service of Iowa: 515-251-4900 or Website
  • Lutheran Services in Iowa: 515-274-4946 or Website
  • National Alliance on Mental Illness of Greater Des Moines Website – NAMI Greater Des Moines works to support and advocate for mental health services for children and families around the Greater Des Moines Area. Visit their website to learn more about student and family mental health educational opportunities and supports available.
  • National Suicide Prevention Lifeline: 1-800-273-TALK (8255) Website – A 24-hour, toll-free suicide prevention service available to anyone in crisis or at risk for suicide. This line will route you to the closest possible crisis center in your community. With more than 130+ crisis centers across the country, their mission is to provide immediate assistance to anyone seeking immediate support.
  • Please Pass the Love: 515-329-0220 or or Website – Please Pass the Love works to increase school mental health support around the Greater Des Moines Area. This includes providing readiness assessments / action plans for schools, parent and youth education trainings, and school support groups.
  • Ruth Harbor House: 515-279-466 or Website
  • Statewide Iowa Crisis Hotline: 1-800-332-4224
  • United Way Des Moines: 515-244-1010 or Website
  • University of Iowa Eating Disorder Specialty Clinic: 319-353-6314 or Website
  • Visiting Nurse Services of Iowa: 515-558-9946 or Website
  • Youth Emergency Shelter Services – Iowa Homeless Youth Centers: 515-265-1222 or 24-Hour Line 515-249-1443 or Website
  • Young Women’s Resource Center: 515-244-4901 or Website